Tuesday, July 19, 2005

The Art of Making Change Stick

[Summer 2005 - MIT Sloan Management Review] Often it seems like the vast majority of change initiatives are doomed to failure. In fact, there are four critical processes -- that rely on understanding emotions and behavior, not numbers -- that will give employees a visceral sense of the need for change. These process will motivate them to maintain their change efforts long after management attention has turned elsewhere. More

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