Towers Perrin Study Finds Significant "Engagement Gap" Among Global Workforce

[22 October 2007] Study Draws Definitive Connection Between How Engaged Employees Are on the Job and Financial Performance: Report Also Highlights How Companies Can Begin to Bridge the Divide and Create More Engaged, High-Performing Employees ... Employees do not believe their organizations or their senior management are doing enough to help them become fully engaged and contribute to their companies' success, according to a new global workforce study conducted by Towers Perrin, a global professional services firm. Just 21% of the employees surveyed around the world are engaged in their work, meaning they're willing to go the extra mile to help their companies succeed. Fully 38% are partly to fully disengaged. The result is a gap -- which Towers Perrin has dubbed the "engagement gap" -- between the discretionary effort companies need and people actually want to invest and companies' effectiveness in channeling this effort to enhance performance. The study found that companies with the highest levels of employee engagement achieve better financial results and are more successful in retaining their most valued employees than companies with lower levels of engagement. More