[1 March 2007 - CIO] This Forum is a follow-up to our Jan. 1 column, which focused on how CIOs can create innovative cultures. Here, we explore how to create processes for innovation. On the surface, putting “innovation” and “process” together seems oxymoronic. Process conjures boundaries; innovation, some say, is best fostered in unfettered environments. But smart CIOs understand the need for both in pursuit of the new. More
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