Friday, October 08, 2004

Want Better Results? Boost Your Problem-Solving Power

[October 2004 - Harvard Management Update] As more and more firms begin to recognize that problem-solving skills form the invisible structure that undergirds high performance, they also realize that there's no such thing as a quick fix-no intensive program that can give organizations rock-hard problem-solving muscles in six weeks. Improvement occurs one manager at a time. Today, firms across a broad range of industries are seeking to supply their managers with the tools and training to excel in problem solving. In doing so, they aim to embed problem-solving proficiency in the organizational fabric so that it becomes a competitive differentiator. Read about the three things organizations must do well if they wish to succeed in this endeavor. More

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